We’re Here to Help.
Finding compliance tools in EMS can be difficult. MCS has a team of professionals devoted to supporting compliance in the EMS industry.
A Team of Experts Built to Serve Your Compliance Needs
We Work Full-Time with You in Mind
Our team has served all sides of the EMS industry; from patient care, to billing, to leadership and training, we’re able to tackle problems from all angles. MCS’s collaborative approach avoids siloed thinking and creates well rounded solutions.
Compliance Solutions Designed to Fit Your Service
Our Full Package
MCS provides a full package of complementary compliance services to support our clients. We have you covered from audits, training, policy and procedures, facility liaison, to ongoing support.
Our Individual Services
Looking for the missing piece to your existing compliance program? Want to augment an already successful program with a credentialed outsider’s perspective? We offer our core services individually and at various scales to fit your needs.
Auditing
We offer audits against Medicare coverage criteria and provide a detailed report with corrective action recommendations.
Training
We offer both large scale annual training and targeted training modules on all areas of ambulance service compliance.
Liaison
We work with clients to communicate EMS-specific regulation requirements with facilities to support compliant documentation and reimbursement practices.
Policies & Procedures
We have developed sample policies and procedures which address OIG compliance program recommendations for clients to adapt for their own use.
Ongoing Support
We provide clients with unmatched support with direct access through our website question submission portal and direct email and phone contact.
What is a Compliance Program?
Compliance programs are internal efforts by healthcare providers to combat the risk of fraud and abuse occurring in the provision and reimbursement for medical services. Because payment to providers is based on an honor system that the claims submitted are accurate, risk factors and problem areas in documentation and billing may be hard to detect until after the damage is done. The OIG, DOJ, and CMS recommend healthcare providers establish compliance programs and look favorably on internal efforts to identify and correct fraud and abuse risk factors.
Do You Pass the Compliance Test?
1. Does your service conduct regular audits of billing procedures to identify operational risks and overpayments?
2. If you asked an employee whether your service has compliance policies and procedures and where they are located, would they be able to answer correctly?
3. Can your service provide documentation to prove your employees receive annual training on your compliance program documentation and billing practices?
4. If you were requested to provide evidence of employee and vendor screening for exclusions from federal healthcare programs would you be able to?
2. If you asked an employee whether your service has compliance policies and procedures and where they are located, would they be able to answer correctly?
3. Can your service provide documentation to prove your employees receive annual training on your compliance program documentation and billing practices?
4. If you were requested to provide evidence of employee and vendor screening for exclusions from federal healthcare programs would you be able to?
Tools in Our Client Portal
Access our client portal for video versions of our training modules and post-training study guide and quizzes to support information retention.
Have a Question? We’ve Got The Answers
Get in Touch to Ask Us a Question
We pride ourselves in providing easy access for clients to submit questions and receive quick, thorough responses. Current clients can review our FAQ for common questions or submit specific questions using the online portal. Contact us to get started with our program if you’re a potential client.
EMS Requirements and Regulations Are Constantly Changing; We Can Help You Stay Up to Date.
Stay Up to Date with Resources and Analysis
Check out our list of resources for updates in the EMS industry and stop by our blog to get our most recent opinions on trends and topics that affect your service.
New: SmartDoc Solutions
We're making Medical Necessity documentation easier. SmartDoc Solutions will help you paint a picture of why patients require transport by ambulance - making it easier than ever for proper documentation.